-4.53% is the change from 972 to 928
Calculation steps:
[( 928 - 972 ) ÷ 972] x 100 = -4.53%
Formula
Percentage change = [(928 - 972) / 972] x 100
Subtract the new number by the original number
928 - 972 = -44
-44 ÷ 972 = -0.04526748971193416
-0.04526748971193416 x 100 = -4.53%