-1.85% is the change from 972 to 954
Calculation steps:
[( 954 - 972 ) ÷ 972] x 100 = -1.85%
Formula
Percentage change = [(954 - 972) / 972] x 100
Subtract the new number by the original number
954 - 972 = -18
-18 ÷ 972 = -0.018518518518518517
-0.018518518518518517 x 100 = -1.85%