-1.13% is the change from 972 to 961
Calculation steps:
[( 961 - 972 ) ÷ 972] x 100 = -1.13%
Formula
Percentage change = [(961 - 972) / 972] x 100
Subtract the new number by the original number
961 - 972 = -11
-11 ÷ 972 = -0.01131687242798354
-0.01131687242798354 x 100 = -1.13%