2.06% is the change from 972 to 992
Calculation steps:
[( 992 - 972 ) ÷ 972] x 100 = 2.06%
Formula
Percentage change = [(992 - 972) / 972] x 100
Subtract the new number by the original number
992 - 972 = 20
20 ÷ 972 = 0.0205761316872428
0.0205761316872428 x 100 = 2.06%