2.47% is the change from 972 to 996
Calculation steps:
[( 996 - 972 ) ÷ 972] x 100 = 2.47%
Formula
Percentage change = [(996 - 972) / 972] x 100
Subtract the new number by the original number
996 - 972 = 24
24 ÷ 972 = 0.024691358024691357
0.024691358024691357 x 100 = 2.47%