-1.13% is the change from 973 to 962
Calculation steps:
[( 962 - 973 ) ÷ 973] x 100 = -1.13%
Formula
Percentage change = [(962 - 973) / 973] x 100
Subtract the new number by the original number
962 - 973 = -11
-11 ÷ 973 = -0.011305241521068859
-0.011305241521068859 x 100 = -1.13%