-1.02% is the change from 982 to 972
Calculation steps:
[( 972 - 982 ) ÷ 982] x 100 = -1.02%
Formula
Percentage change = [(972 - 982) / 982] x 100
Subtract the new number by the original number
972 - 982 = -10
-10 ÷ 982 = -0.010183299389002037
-0.010183299389002037 x 100 = -1.02%