-1.32% is the change from 984 to 971
Calculation steps:
[( 971 - 984 ) ÷ 984] x 100 = -1.32%
Formula
Percentage change = [(971 - 984) / 984] x 100
Subtract the new number by the original number
971 - 984 = -13
-13 ÷ 984 = -0.013211382113821139
-0.013211382113821139 x 100 = -1.32%