-1.2% is the change from 996 to 984
Calculation steps:
[( 984 - 996 ) ÷ 996] x 100 = -1.2%
Formula
Percentage change = [(984 - 996) / 996] x 100
Subtract the new number by the original number
984 - 996 = -12
-12 ÷ 996 = -0.012048192771084338
-0.012048192771084338 x 100 = -1.2%